Heal Irreparable Distrust

A F500 oil company outsourced its IT management to a multi-national computer support contractor. Chronic system outages and pervasive finger-pointing pushed the contract to the verge of termination, a potential $30M write-off. Learn ...

Cycle Time Revolution

After 10 years of rigorous process improvement, product development cycle time for this semiconductor manufacturer had decreased from 300 to 270 days. One year later, pilot groups working with LaL hit 90 days, then 66. Learn about ...