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You have a relationship with a colleague that’s not working and it’s snowballing into a crisis. What do you do about it?

After 30 years of helping individuals, teams and organizations find ways to collaborate, reduce conflict and improve productivity and performance, Learning as Leadership shares a most powerful and transformative tool for shifting intractable relationships in Making Others Good.

LaL President Shayne Hughes tells of two directors in a large technology company whose conflict creates an Us vs. Them power struggle between their teams, delaying several products and hurting the company’s competitiveness – and how the resolution launched the company ahead of industry benchmarks.

This dynamic – what LaL calls “Making Others Bad” – is happening right now in every large organization in America. Whether it’s passive aggressiveness, criticizing, undermining or gossiping, this counterproductive behavior is why teams of very smart people can function below the sum of their collective talents.

Making Others Good identifies ten ways people Make Others Bad and why, as well as six steps to shift to Making Others Good – an organization’s greatest competitive advantage.

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