Rik Glover

We had been working on improving product development cycle time for nearly ten years, with little to no real change. We tried project management techniques, TQM, Statistical Process Control and Theory of Constraints. We had expertise in each of these areas, yet we could not make any significant improvement.

LaL’s workshops and coaching helped us to see how our individual patterns of behavior did not allow us to make use of our collective expertise. After a year of working with LaL, our pilots achieved cycle times of 90 days, compared to our previous average of over 270! LaL has helped us to finally take advantage of our expertise, and make groundbreaking progress.