Keith M. Drucker

Because of LaL’s 360º Feedback process, for the first time in my life, I’ve been able to step outside of myself and look inside through the eyes of those I interact with on a daily basis. I’ve seen aspects of myself that I never knew existed that others have observed. This feedback process helped me get the most out of the seminar, but it also remains a constant guiding force on how I act and react to my environment and relationships. That lasting change makes me a better manager, friend and person. I am so self-aware now that when I know I’m regressing, I try to snap out of it right away.

Through the 360º process, my coach became my confidante and knows me better than most people who have known me my whole life. I have never been so comfortable with an individual. Her caring and honest desire to help me address my areas for improvement in the seminars and beyond have been truly life-changing in certain instances.